By : JD News Desk
Jordan Daily – ESKADENIA Software announced the successful implementation of its ESKA® Medica Health Mate system at Solidarity First Insurance Company (FIC), advancing digital transformation across healthcare and insurance services.
The integrated solution automates operations at clinics, labs, radiology centers, physiotherapy units, optics clinics, and pharmacies. It also includes user-friendly portals and mobile apps, linked to the ESKA® Medical Insurance Management System, enabling a fully digitalized healthcare and insurance experience, the company said in a statement seen by Jordan Daily.
Healthcare providers benefit from a 24/7 referral portal and role-specific platforms that support appointment scheduling, prescription processing, and medical records access. Central management is handled through ESKA® DCMS, ensuring consistent content and service delivery
The ESKA Medical Insurance System streamlines insurance processes from policy issuance and approvals to claims and settlements. It supports individual and corporate plans, offering real-time data sharing for faster approvals and accurate claims handling, improving efficiency and customer satisfaction.
“We consider this step a key part of our strategy to offer smart, digitally connected insurance services that enhance the customer experience and strengthen collaboration with healthcare providers. We look forward to further progress in cooperation with our partners at ESKADENIA Software. said Mr. Ala’a Abdel-Jawad, CEO of Solidarity First Insurance.
ESKADENIA® Software, a Jordan-based firm, is a three-time MENA IR award winner company, with CMMI level 5 competencies, that is active in the design, development, and deployment of a range of software products in the Telecommunications, Insurance, Enterprise, Education, Healthcare, and Internet application areas.